Our Care Staff are committed to you
Our Dedicated Carers Make the Difference
We’re incredibly proud of our team of devoted carers who consistently go above and beyond to ensure our clients are safe, comfortable, and happy. Their commitment shines through in everything they do—from the personal connections they build to the extra steps they take to bring peace of mind to families.Our carers form trusted relationships with clients, often becoming a valued part of their daily lives. Many come to us with extensive experience, whether in professional care roles or from looking after loved ones. This background gives them a deep understanding of the importance of personalised, compassionate care.It’s more than just a job—it’s a calling.And our clients feel the difference every day.
A TEAM YOU CAN TRUST
A Family of Carers, United by Compassion
With over 40 dedicated carers and growing, the Windrush Care team truly feels like one big family.
Our management team is committed to creating a supportive, motivating environment where
every carer feels valued and empowered. We take the time to get to know each individual personally,
which allows us to nurture their strengths and support their growth in the role.
This strong foundation of care and connection within our team translates directly into the high-quality,
personalised support our clients receive. We believe that when carers feel supported,
they can provide the very best care
something we’re proud to deliver every single day.
Top-Quality Care, Delivered with Confidence
At Windrush Care, the success of our service depends on the exceptional quality of our care staff—and the continuous support they receive from us.
We recruit based on aptitude and values, ensuring every carer shares our commitment to compassionate, professional care.
Before beginning their roles in the community, all our carers undergo thorough training in essential areas including:
- Personal care
- Moving and handling
- Medication administration
- Health & safety
- Food and nutrition
- Safeguarding
- First aid
In addition, our carers take part in specialist training such as Communicating with Clients with Dementia and Palliative Care, equipping them to meet a wide range of client needs with confidence and empathy.
Our carers work closely with other healthcare professionals—such as District Nurses, GPs, Occupational Therapists, and Physiotherapists—to ensure a well-rounded approach to each client’s wellbeing.
To maintain the highest standards, every carer is regularly assessed and required to complete ongoing training updates. This ensures our care remains current, safe, and always centred around the individual.
Fully trained staff
All of our staff are trained to high standards in partnership with Skills for Care. We ensure each and every carer has the skills and knowledge to competently and confidently carry out any type of care call - from full personal care to companionship calls
All of our carers are trained by our in-house Training Manager at our main offices in Cheltenham Town Centre.
This way, we can ensure that each and every one of our home carers are providing the highest level of care, based on our values - giving you peace of mind, knowing our staff will take the best care of you or your loved ones.
This way, we can ensure that each and every one of our home carers are providing the highest level of care, based on our values - giving you peace of mind, knowing our staff will take the best care of you or your loved ones.
Matching Carers with Our Clients
Carefully Matched, Personally Chosen
At Windrush Care, we understand that exceptional care starts with the right connection. That’s why we take great care in matching each client with carers whose skills, temperament, and personality align with their needs and preferences.
Beyond experience and training, we look for qualities that reflect our values. Our carers are selected for their:
- Integrity and Respect – They uphold the dignity, privacy, and individuality of every client.
- Empathy and Encouragement – With a deep understanding of each client’s situation, they foster independence and promote a positive, supportive environment.
- Teamwork and Communication – They work collaboratively with families, colleagues, and other healthcare professionals, ensuring seamless, well-informed care.
