Our Care Staff are committed to you

We're really proud of our team of dedicated carers who look after our clients so well. They are committed to our clients, and often go the extra mile to make sure they are safe and happy. We build trust and close working relationships with our clients. Our carers enjoy the time they spend with clients. Many have been carers previously and some come to us with other experience such as giving care to family members, so they have a deep appreciation of the personalised approach to care. 

A team you can trust.

With over 30 carers, and slowly increasing, the Windrush Care team is like one big family. Our management team work hard to create a supportive and motivating environment for all our carers. We get to know each and every one of our carers really well, this helps us to develop them in their role. We believe that our strong support system is the reason for the excellent quality of care they provide to you. 

Top Quality Care

Our ability to provide a successful service rests upon the quality of our care staff and the support they each receive from us. We recruit on aptitude and values and we provide all our carers with up-to-date and in-depth training.

Before our carers begin their care roles in the community, they are highly trained in personal care, moving and handling, medication, health & safety, food and nutrition, safeguarding and first aid.

Carers also attend talks and courses in specific areas such as Communicating with clients with Dementia and Palliative Care. Our carers are confident in dealing with other healthcare professionals looking after our clients, such as District Nurses, GPs, Occupational Therapists and Physiotherapists. All of our carers are regularly assessed, and are required to complete regular update training, so that they are always providing the best care possible. 

Fully trained staff

All of our staff are trained to high standards in partnership with Skills for Care. We ensure each and every carer has the skills and knowledge to competently and confidently carry out any type of care call - from full personal care to companionship calls 

All of our carers are trained by our in-house Training Manager at our main offices in Cheltenham Town Centre.

This way, we can ensure that each and every one of our home carers are providing the highest level of care, based on our values - giving you peace of mind, knowing our staff will take the best care of you or your loved ones.

Matching Carers with Our Clients

When selecting care staff to deliver a service we look to carefully match them with the temperament and personality of the client, as well as their specific skills. Their attributes include:
  • The ability to act with integrity and to respect the privacy, dignity and individuality of each client.
  • Empathy with a client's situation and a positive attitude in promoting and encouraging their independence. 
  • Working with all the team, liaising with those other people providing assistance and communicating developments relating to a client's condition. 
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